The key is communications

We have always strived to have the best equipment and resources we can to support our staff in delivering the best care to our patients and support your events.

In recent weeks we have taken delivery of the latest digital radios. These are based on mobile phone technology working on SIM cards. I say SIM cards. These radios have the capability to hold and use two sim cards. We have a contract with a communications company that provide us with multi network SIM cards. These SIM cards work across three networks with no affiliation to any. They will automatically select the network with the best signal at anyone time. The second SIM card is a single network card, this means we are able to use any of the four main mobile phone networks to communicate. So far we haven’t found anywhere that we cant get signal. We usually use these on an open channel like most radios used at events where every user can hear every transmission on that channel. Being digital we can use the open channel regardless of distance but can also point to point individual radios meaning the users on a point to point can have a completely private and secure conversation. There is no risk of sensitive messages being overheard or people acting on information not meant for them.

So we can communicate anywhere. These handsets are also individually trackable. Which means at a large event we can see the location of every resource on site and deploy the nearest unit to an incident. Loan workers can use the handset to send a SOS message via the emergency button ensuring staff are able to summon help from a colleague.

If we are at a large scale event and have multiple units on site we can set up our own control desk. Using the web based dispatch system (Our control computer works off the same SIM cards as the radios). We are able log each incident, create a unique reference number for each incident and create a PDF of each incident.  Our radios can take a photo and upload to the CAD and even add notes to the CAD via the radio. If you require a thorough document of an incident involving photos and notes from the scene this can be provided (data protection allowing).

Great Witchingham Horse Trials

Well, we finally get to start our season. We’ve had multiple events lost due to the weather. To be honest horse trials in the snow doesn’t sound appealing.

We have just returned from Great Witchingham International Horse Trials. Firstly a huge thank you to all at the event for looking after our crews so well and making them feel very welcome. The event passed without significant issues. We saw a handful of patients, only one required hospital attention and she was conveyed by ourselves. There was a moment of concern the event may not run the distance when the heavens opened late Saturday afternoon. Testament to the hard work, grit and graft of the organisers the land drained well and the event concluded as planned. I was particularly pleased for the opportunity to test out 4×4 ambulance out in some muddy and damp, slick grass. She performed a dream. Scampering about the course with confidence and without slip. It impressed the organisers that we had a 4×4 vehicle with standing room inside that could take on the terrain at its slipperiest.

Training center launch and open day

its with huge excitement we can announce the opening of our training center in Great Yarmouth.

Our training suite is on the third floor of Ferry House with panoramic views of the river and town.

We can offer a vast range of courses including all aspects of first aid through to short courses to support the care industry.

We have many exciting plans and further announcements will be made.

Please join us for Coffee and cake at Ferry House, South Denes Rd, Gt Yarmouth, NR30 3PJ. We’ll be welcoming people from 14:00 where you can chat with our team, book a course or just enjoy the view with a brew and cake. There will also be opportunities to have a go a certain skill stations.


See you all soon.

Spring is springing and IAS are emerging

So the days are getting are getting longer, snowdrops are pushing up and the events are rolling in. The event season is approaching, I feel the British Eventing horse trials at Isleham indicate the beginning of our season proper.

Isleham horse trials are the perfect launch for our season. It attracts the very best of the equestrian eventing fraternity. It allows us to demonstrate our services and abilities.

Our vehicles have been deep cleaned and Rob has been going mad with the bio-fogger. Richard has been refurbishing our treatment unit, with new floors and a ceiling. Kit has been serviced and prepared for the season.

James hasn’t spent the winter in hibernation either. James’s winter project will get its own post and launch in the near future.

If you require event medical cover at your event or please get in touch and we’ll be very happy to assist you in delivering a safe and efficient event.

Ringside medics, profit before safety?

Boxing is a controversial sport. Some say the risks out the way benefits and it should be banned. Statistically it appears safe. There are many many amateur events every weekend throughout the country and most insist on heavier gloves (more padding) and head guards. 

In eight years of covering such events we have had one serious incident, which was caused by the fighter lying during their medical.
My concern around this sport is the apparent lack of regulation when it comes to medical cover. We’ve all heard about the bout involving Chris Eubank Jnr and Nick Blackwell. During the bout Nick sustained a blow to the head that caused a bleed within his brain resulting a hospital stay and being anaesthetised. These events attract massive new coverage simply because of who is involved.

Now we work very closely with Ultimate Boxing in Lowestoft, Matt Smith runs a tight ship and always has a doctor with a paramedic and EMT crew with a frontline ambulance available throughout the event. The doctor does the medicals and is on hand all evening and the ambulance crew are there to support the doctor and convey any time critically injured fighters to hospital care. Touch wood we’ve been fortunate to only have minor injuries.

Locally we have had the tragic death of a local polish fighter Kuba Moczyka 22 year taking part in his first fight. We were not involved in the this event and I have no information regarding the event or its management, so it’s not my place to discuss the how and whys of Kubas death. Kuba was knocked out during the bout and never regained consciousness. His family bravely donated his heart for transplant. However since the passing of Kuba we have had several calls from boxing clubs, promoters and events requiring medical cover. Some have never had any, some a single paramedic. There does not appear to be any hard and fast guidance and or rules on what should be present ringside, for the safety of the fighters. One club has a proper doctor lead team and 4 miles up the road another club has nothing. 

Generally while the long terms effects of being punched in the head are up for debate, in the here and now it doesn’t seem to matter. I don’t know what Kuba s injuries were and it’s likely the presence of the best team in the world couldn’t have saved him but for some clubs to have nothing worries me. Please can fighters insist on proper cover and surely the governing bodies and promoters want to look after the fighters, then please get in professional ringside medics. Matt Smith has it right with his ringside medics others need to follow by his example. Boxing is a trilling and spectacular sport but we need to make it safe to prevent the loss of more lives.

Book your ring side medical team here.

Age nothing but a number

On various forums and social media I read companies proudly stating they all their fleet is less than X years old. 6 years seem to be the bench mark. I assume this is an attempt to replicate what most NHS trust provide. From my experience and I stand to be corrected that a majority of companies buy used vehicles. Now generally second hand ambulances are ex NHS. So while they have been well serviced and maintained, they have had a tough life. So you’ve booked a company with shiny new looking ambulances. However they have some massive mileages on them, are they reliable? can they be trusted?

At Ikon we do not operate such a policy. If a vehicle is fit for purpose then it does that job. For example we recently brought a ex scottish NHS ambulance. It was about 8 years old but only has 80k miles. So we have a ex NHS ambulance (well looked after) with less miles than a typical ambulance might do in a year. We run a small fleet and all four have less than 150k miles on the clock.

So which do you trust a ‘young’ high mileage vehicle or a older vehicle that hasn’t worked so hard.

Event medics, they need to go!

Can someone tell me what a medic is? Oxford dictionaries list the term as a medical practitioner or medical student.

Through the multitude of social media and from conversations I’ve had with customers. Many event medical companies offer medics. When I ask the customer what was the ‘medics’ scope of practice or qualification they don’t know. My fear is companies are providing customers with ‘medics’ and the customer believe they are getting something they are not.

Ive had them ask for a medic and when we discuss prices they seem to think they are getting paramedics when the the price they have previously been paying would suggest they are not.

Now paramedic, nurse, dr are all protected titles so their use is exclusive to those on the relevant register. Medic, EMT is not protected and anyone can use and on occasion abuse them. Anyone could do a course if they wanted, some may not and call themselves a medic.

For the benefit of our industry, our patients and our various professions the ‘medic’ needs to go. If you are booking an event understand the different skills and ask about scopes of practice.

We are building our scope of practice pages for you to make informed and educated decisions on your cover.


As we were returning home after a very successful and fortunately safe event at Isleham for the 25th British Eventing horse trials held at the venue. Tragic news was breaking about Olivia Inglis. A 17 year old young lady who was making a name for herself in the eventing world down under. Her horse tripped on a cross country jump and landed on top of Olivia. Despite the best efforts of the event medical teams Olivia died of her injuries. The equestrian world has responded with #rideforolivia and posting pictures of themselves horse riding on their social media pages.

This could’ve easily happened at Isleham and we could’ve found our selves at the centre of this story. This sport is hugely dangerous and the safety measures in place are high. Maybe thats why so many people find the sport so attractive. The element of risk and adrenaline is what keeps people returning to the saddle.

We would like to pay tribute to Olivia and spread the #rideforolivia word as far as possible and be grateful for the events that go by safely.

Rest in peace Olivia.